Reduce Operating Cost

Increase efficiency of resources by automating the day-to-day operations like appointment booking, billing, employee, products and services management, etc.

Optimize the resource consumptions and stylist calendar

  • Appointments
  • Flexible Point of Sale
  • Employee Incentive
  • Product Consumption
  • Expense Management
  • Tax Management
  • Simplified Data Migration
  • Multi-location Management
  • Service & Product Catalogue
  • Inventory Management
  • Rooms, Booths & Equipments Reservation
  • Attendance
  • Service with Multiple Stylists

Measure Performance

You need more than conventional reports to stabilise the revenue. Get the precise insight on the factor that is affecting your revenue, estimate its impact on revenue and take right action.

Growth Affecting Metrics

  • Floor Occupancy Rate
  • Average Bill Value
  • Average Services per Bill
  • Average Revenue per Stylist
  • Customer Life-time Value
  • New & Existing Customer Retention Rate
  • Staff Level Growth Affecting Metrics
  • Store & Staff Level Client Happiness Score

Performance Metrics

  • Sales & Revenue Related Metrics
  • Staff Level Efficiency, Customer Happiness Score
  • Active/Churn/Defected Customers
  • Services & Product Level Metrics
  • Appointment Metrics
  • Campaign Performance
  • Customer Segmentation
  • Inventory Metrics

Take Right Action

Should you focus on up-sell, cross-sell, new customer, customer retention, stylist skill set development and reach the desire goal or just random action with un predictable result.

  • Projection Calculator
  • Peer Comparison
  • Personalized Campaign
  • Campaigns with Audience Filters
  • Campaign with Service Filters
  • SMS Campaign
  • Seasonal Offers
  • Salon Success Manager
  • Challenge & Improve Stylist Metrics
  • Reduce no Shows and Churns
  • Increase Up-sell & Cross Sell
  • Instant Customer Profile

Increase Customer Experience

Better Customer experience is the key factor for the success of Salons & Spas. MioSalon builds all the required features that helps to increase the Customer experience.

  • Customer Feedback
  • Greetings
  • Reminders
  • Reward Points
  • Personalised Notifications
  • 24/7 Online Booking
  • Partial Payment
  • Preferred Stylist
  • Customer's Preference & Special Notes
  • Customer 360°
  • Free Gift Voucher on Bill Value
  • Reduce Waiting Time
  • Multiple Payment Options
  • Multi-location Gift Vouchers, Memberships & Prepaids
  • Friends & Family Packages
  • Scheduled Offers on Birthday & Anniversary dates

New / Existing Customer

Retained Customers are energy reservoir for the guaranteed revenue. 5% Increase in retained Customer, increases profit by 25%. Increase your Client base, optimize the resource usage and reduce the Operational Cost.

  • Email/SMS/Facebook Marketing
  • Booking Widget for Facebook, Google, your Website, etc
  • Reminders
  • Sell Gift Vouchers
  • 3rd Party Gift Vouchers
  • Gift Anything
  • Bundle Anything
  • Customer 360° Profile
  • Scheduled Offers on Birthday & Anniversary dates
  • Recurring Appointment
  • Memberships
  • Prepaids
  • Family Packages
  • Multi-sitting Packages
  • Reward Points
  • Customer Preference
  • Personalised Marketing
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