Category Archives: Customer Engagement

Customer engagement and retention solution for health & beauty industry

How to Make Most for this Women’s Day for your Salon/Spa?

Wondering how to create a position for you in your female customer’s  mind for this women’s day let me tell you. More than 40% of the women like inspiration or a sense of proud in the marketing and over a 40% of women like great offers on a special day.In this case, inspirational offers would be the great… Read More »

How to select the Most Apt Customer Engagement & Billing Software For Salon and Spa Business?

We have clearly seen an exponential growth in the no. of beauty salons and spa’s consumer over this last couple of years from both male and female demographics, with this increase in demand has lead to increase in no. of competitors in the market, and a war for retaining their customers are on their full swing, knowing the… Read More »

Membership Management – Waffor’s Latest Update

Another cool way to make your customer feel exclusive is making them a part of your salon family or showing them that we have a long term relationship. For this particular reason has launched a new feature called membership management.  In this feature customer can pay for their membership and they will get their membership discounts on… Read More »

How to Tranform your ‘Salon Bills’ into a strong ‘Marketing Tool’

Each and every person leaves the salon or spa with their own experiences with these grooming houses and obviously the salon bill they have paid. This piece of paper is usually a statement or a proof that customer has paid for the services they acquired but in other words this is one of the last physical connections a… Read More »

5 questions on Why & How to get salon and spa customers feedback

Spa & Salon businesses are people intensive and needs to be sensitive to the customer’s preferences. But, still more than 50% of major business decisions taken by salon owners are based on ‘gut feeling’ that is often flawed. 1.Why customer churn rates are rising in salons? Most of the high-end and medium size salons are managed by the… Read More »

Makeover of MioSalon – Smarter and Simpler Free Salon Software

We are highly delighted to share about the new release update of “MioSalon”. The makeover is a milestone in our journey to provide one of the best online and free salon software. Now, the smart and simple MioSalon becomes more smarter & simpler with the new User Interface(UI). We have just launched the new beautified version of “MioSalon… Read More »

Waffor wins “Most Innovative Solution of the Year” at INDIAN ISV AWARDS 2016 !!!

Our Director Ms Santhana received the award (Second from left) ISV(Independent Software Vendor) awards has been held in India for the first time this year. Waffor bags an award for the “Most Innovative Solution of the year 2016″  in the startup group category. This award highlights the solution under innovation category, and acknowledges Waffor’s capability in delivering world… Read More »

4 Ways To Create Customers For Life To Your Salon – MioSalon Customer Engagement Software

Almost every Salon owner is primarily concerned about salon software to increase profits by retaining their existing Salon customers. The reason is that the service retailing and particularly beauty & hair salon industry have very high customer churn out rates as per studies. Here are the insights and challenges faced by the salon business owners… 50% of new customers NOT… Read More »

Marketing Technologies for 2016

Every year technology grows sky high, new ways of communication born among customers, they are getting too smart day by day. Yes merchants, it’s time to update your way of communication. If not, you may lose huge number of customers.  The newly arrived technologies in 2016 are, Real Time Customer Analytics and Personalised Campaigns: It’s being attuned to know what’s happening in… Read More »